CUSTOMER
FEEDBACK AND COMMENTS at
EXMOOR OWL AND HAWK CENTRE
Discover
Exmoor...come fly with us, ride with us, stay with us .....
and you will want to return again and again.......
A great place - Shirley Temblyn, Canada
Had wonderful days and hospitality -
hope to see you in the future - Liz & Dave Price, Plymouth
Like a corner of Normandy - super - Roger
and Hayley, Oxfordshire
Fantastic day, superb to fly so many
birds - Ken Bartlett and Jane Jackson, Bristol
Only some weeks now ago when I had the
great day at your wunderful owl & hawk center. But for me
it feels like months. It was such a great feeling flying the
harris along the river through the trees and being part of the
birds in the field show. Thank you for all!!
Perhaps you can remember, I was the woman
from Germany with the Canon 50D. Attached
you will find some promised pictures from the show. Hope you
will enjoy them.
Hope I can come back soon for more time
with your great birds, making pictures and enjoying the wonderful
location. - Sonja, Germany
We had a lovely afternoon. Jackie thoroughly
enjoyed herself, it is something she has wanted to do for ages.
(Luckily!) She loved handling the birds and we all agreed that
the setting couldn't have been more beautiful.
We will certainly be telling our friends
what a treat it was and we have some fabulous photos to show
round. - Viv Grammer
I would just like to say a few words
about your lovely Bird of Prey centre. We visited there last
Saturday, and really had a great day. I have visited Bird of
Prey centres for the last 15 years or so, and have been to around
15 or 20. At your centre I saw no fewer than 7 birds which I
had never seen fly before at a Bird of Prey centre. The falconers
was it Rod and (Emma??) (not good with names?) had a great relationship
with the birds and made the day feel special.
Your centre is set in really picturesque surroundings, and it
was an absolute pleasure to visit. - George Smith, Hartlepool George
has kindly set up a Facebook link - please add your own
photos if you wish - we also have more pictures on flickr.com
I and my husband just wanted to contact
you to say thank you for the wonderful day we had at your centre
on Thursday 5 August 2010
We came with our 14 year old son who also enjoyed the experience.
We found the owls in the barn to be an amazing experience, to
see those birds so closely was brilliant. Also as a wheelchair
user, I appreciated the help given by opening the barn doors.
We then had a lovely lunch out in the garden, and whoever makes
your sponges is a genius. Then sitting out in the sun watching
the birds outside was again a brilliant experience. Then we
had some more cake and a wheel round the aviary and I have loads
of photos to prove what a lovely time we all had.
To manage to keep a teenage boy so occupied for that length
of time is a feat in itself and as city dwellers from London
it was a joy to sit in such peaceful and beautiful surroundings,
with no sense of being hurried along, we really did feel totally
rejuvenated after our visit.
If we know of anyone coming down your way on holiday we will
definitely be recommending a visit to your establishment. Thank
you once again for such a lovely day and best wishes to you
all.
Caroline and Mark Greaves
Bed and breakfast - just Lovely - Mr
Hart, Oxford
A short video by one of our visiting families in 2008.
Hi Cathy and Rod,
On Tuesday this week we came to the center for a full day Hawk
and Owl Experience....and that it certainly was. We were welcomed
with a very tasty cup of tea served to us by the very friendly
Rachael.. and then met the other couple that were to be with
us flying the birds, both charming people that we got on with
well...a very good start.
We then were put in the very capable hands of Damien, a lovely
friendly young man who showed such enthusiasm for the birds,
he told us everything we needed to know, didn't rush us and
made us feel very special.
I was very impressed at the conditions in which you keep your
birds. the avaries were spotlessly clean and the birds were
in very good conditon, I have , in the past, been to other centers
which, quite honestly, were not up to much...so to see yours
in such good surroundings made me very happy.
The day went so quickly, we flew so many birds, again more than
I have ever flown on one day, even helped with the display to
others that had come to see the birds...that made us feel very
special.
This treat for me was for my 59th Birthday and I am still smiling
about the wonderful day spent.
Most people like to write and complain about things, I on the
other hand believe that praise should be given where it is deserved
and young Damien certainly deserves it as does Rachael...both
very friendly and professional in their approach , and a good
asset to your business.
If I had to put in anything that I would suggest would make
it easier for clients, it would be to make accessable a washing
hand facility, in or near the display area, rather than having
to trek round to the toilets, but on the other hand I did get
to take a lovely picture of the donkeys playing with a bucket
in the yard...so maybe thats an idea for the back burner..
We are already recommending your center to our friends and I
hope they come to have an equally fantastic time
We will be coming back for more and wish you a very busy successful
year ahead.
Thanks again
Kind Regards and Best wishes
Jane McWilliam
Wonderful Day!!! Dear Cathy
and Rod
Just wanted to let you know, from start to finish I had a truly
wonderful experience when I visited you last month. I spent an
amazing day being close to and handling the birds. The walk with
the Harris Hawk in the woods was a particular high point and such
a joy to see the birds so close up. The lovely food and great
hospitality made us very much at home! Damien was excellent, he
was so patient and explained thoroughly about all the birds.
Thank you so very much, I can't wait to come back!!
Diane & Brian Swann
8th August 2011
Thanks for a lovely day. Hi Cathy,just wanted to drop you a
line to say thank you for the lovely day we had last Tuesday.We
had a river & field experience and walked the alpacas in
the afternoon.Your staff were lovely,especially the young man
and lady who accompanied us on our experiences.
Ruth Smith (and Lucius)
Hi Cathy and Rod
We would like to thank you for the most enjoyable day spent
with you on 6th September. From the moment we arrived to the
moment we left we were made to feel special. Coffee in the garden
sat watching the tits eating the nuts followed by a walk with
the alpaca's through some amazing surrounding area. Then meeting
Dula and Hamish along with Bill and Ben, after which came the
owl flying in the barn. The sense of elation when Safu lands
on your hand (albeit for food) is wonderful (this was the bird
we flew) and to watch him/her effortlessly take off to go to
the other and come back again was amazing. We had lunch which
was very nice and well presented (inside though shame about
the weather). Damien then took us to the outside flying area
where the rain held off just long enough for a spectacular flying
display. We were a small audience which was better as Damien
had time to tell us about the birds. We followed this with our
Cream Teas (Tracey's first ever English cream tea as she is
South African (sorry cream hot chocolate)) which rounded the
day off perfectly. Your staff should be commended on the way
they treat your guests and their handling of the animals. You
will definately get favourable mention to anyone we know visiting
Somerset and we will return to visit you again next year. Maybe
we will stay with you for a night and watch Damien do the early
morning flights.
Thanks once again
Andy and Tracey Edwards; 13th September 2011
Dear Cathy and Rod
Just wanted to let you know, from start to finish I had a truly
wonderful experience when I visited you last month. I spent
an amazing day being close to and handling the birds. The walk
with the Harris Hawk in the woods was a particular high point
and such a joy to see the birds so close up. The lovely food
and great hospitality made us very much at home! Damien was
excellent, he was so patient and explained thoroughly about
all the birds.
Thank you so very much, I can't wait to come back!!
Diane & Brian Swann; 7th August 2011
I visited your centre last Thursday, we had 4 adults and a
child in our party. There was something for us all to enjoy
over several hours. I would especially like to thank your falconer,
his love of working with the birds was a joy to watch. He also
was happy to talk to us throughout his break, while Marley (blue
and gold macaw!) performed at the same time. My wife being Jamaican
and having a parrot on the porch as a child, enjoyed that.
Bossington,
Allerford Porlock Selworthy Minehead. Exmoor Somerset Devon
Quantocks Taunton Exeter Bristol Bath southwest south west West
country Wessex. England UK