CUSTOMER FEEDBACK AND COMMENTS
at EXMOOR OWL AND HAWK CENTRE

Discover Exmoor...come fly with us, ride with us, stay with us .....
and you will want to return again and again.......

A great place - Shirley Temblyn, Canada

Had wonderful days and hospitality - hope to see you in the future - Liz & Dave Price, Plymouth

Like a corner of Normandy - super - Roger and Hayley, Oxfordshire

Fantastic day, superb to fly so many birds - Ken Bartlett and Jane Jackson, Bristol

Only some weeks now ago when I had the great day at your wunderful owl & hawk center. But for me it feels like months. It was such a great feeling flying the harris along the river through the trees and being part of the birds in the field show. Thank you for all!!

Perhaps you can remember, I was the woman from Germany with the Canon 50D. Attached you will find some promised pictures from the show. Hope you will enjoy them.

Hope I can come back soon for more time with your great birds, making pictures and enjoying the wonderful location. - Sonja, Germany

We had a lovely afternoon. Jackie thoroughly enjoyed herself, it is something she has wanted to do for ages. (Luckily!) She loved handling the birds and we all agreed that the setting couldn't have been more beautiful.

We will certainly be telling our friends what a treat it was and we have some fabulous photos to show round. - Viv Grammer

I would just like to say a few words about your lovely Bird of Prey centre. We visited there last Saturday, and really had a great day. I have visited Bird of Prey centres for the last 15 years or so, and have been to around 15 or 20. At your centre I saw no fewer than 7 birds which I had never seen fly before at a Bird of Prey centre. The falconers was it Rod and (Emma??) (not good with names?) had a great relationship with the birds and made the day feel special.
Your centre is set in really picturesque surroundings, and it was an absolute pleasure to visit. - George Smith, Hartlepool
George has kindly set up a Facebook link - please add your own photos if you wish - we also have more pictures on flickr.com

I and my husband just wanted to contact you to say thank you for the wonderful day we had at your centre on Thursday 5 August 2010

We came with our 14 year old son who also enjoyed the experience. We found the owls in the barn to be an amazing experience, to see those birds so closely was brilliant. Also as a wheelchair user, I appreciated the help given by opening the barn doors.

We then had a lovely lunch out in the garden, and whoever makes your sponges is a genius. Then sitting out in the sun watching the birds outside was again a brilliant experience. Then we had some more cake and a wheel round the aviary and I have loads of photos to prove what a lovely time we all had.

To manage to keep a teenage boy so occupied for that length of time is a feat in itself and as city dwellers from London it was a joy to sit in such peaceful and beautiful surroundings, with no sense of being hurried along, we really did feel totally rejuvenated after our visit.

If we know of anyone coming down your way on holiday we will definitely be recommending a visit to your establishment. Thank you once again for such a lovely day and best wishes to you all.

Caroline and Mark Greaves

Bed and breakfast - just Lovely - Mr Hart, Oxford

  A short video by one of our visiting families in 2008.

 Hi Cathy and Rod,
On Tuesday this week we came to the center for a full day Hawk and Owl Experience....and that it certainly was. We were welcomed with a very tasty cup of tea served to us by the very friendly Rachael.. and then met the other couple that were to be with us flying the birds, both charming people that we got on with well...a very good start.
We then were put in the very capable hands of Damien, a lovely friendly young man who showed such enthusiasm for the birds, he told us everything we needed to know, didn't rush us and made us feel very special.
I was very impressed at the conditions in which you keep your birds. the avaries were spotlessly clean and the birds were in very good conditon, I have , in the past, been to other centers which, quite honestly, were not up to much...so to see yours in such good surroundings made me very happy.
The day went so quickly, we flew so many birds, again more than I have ever flown on one day, even helped with the display to others that had come to see the birds...that made us feel very special.
This treat for me was for my 59th Birthday and I am still smiling about the wonderful day spent.
Most people like to write and complain about things, I on the other hand believe that praise should be given where it is deserved and young Damien certainly deserves it as does Rachael...both very friendly and professional in their approach , and a good asset to your business.

If I had to put in anything that I would suggest would make it easier for clients, it would be to make accessable a washing hand facility, in or near the display area, rather than having to trek round to the toilets, but on the other hand I did get to take a lovely picture of the donkeys playing with a bucket in the yard...so maybe thats an idea for the back burner..
We are already recommending your center to our friends and I hope they come to have an equally fantastic time

We will be coming back for more and wish you a very busy successful year ahead.

Thanks again

Kind Regards and Best wishes

Jane McWilliam

Wonderful Day!!! Dear Cathy and Rod
Just wanted to let you know, from start to finish I had a truly wonderful experience when I visited you last month. I spent an amazing day being close to and handling the birds. The walk with the Harris Hawk in the woods was a particular high point and such a joy to see the birds so close up. The lovely food and great hospitality made us very much at home! Damien was excellent, he was so patient and explained thoroughly about all the birds.

Thank you so very much, I can't wait to come back!!
Diane & Brian Swann
8th August 2011
 

Thanks for a lovely day. Hi Cathy,just wanted to drop you a line to say thank you for the lovely day we had last Tuesday.We had a river & field experience and walked the alpacas in the afternoon.Your staff were lovely,especially the young man and lady who accompanied us on our experiences.

Ruth Smith (and Lucius)

 
Hi Cathy and Rod

We would like to thank you for the most enjoyable day spent with you on 6th September. From the moment we arrived to the moment we left we were made to feel special. Coffee in the garden sat watching the tits eating the nuts followed by a walk with the alpaca's through some amazing surrounding area. Then meeting Dula and Hamish along with Bill and Ben, after which came the owl flying in the barn. The sense of elation when Safu lands on your hand (albeit for food) is wonderful (this was the bird we flew) and to watch him/her effortlessly take off to go to the other and come back again was amazing. We had lunch which was very nice and well presented (inside though shame about the weather). Damien then took us to the outside flying area where the rain held off just long enough for a spectacular flying display. We were a small audience which was better as Damien had time to tell us about the birds. We followed this with our Cream Teas (Tracey's first ever English cream tea as she is South African (sorry cream hot chocolate)) which rounded the day off perfectly. Your staff should be commended on the way they treat your guests and their handling of the animals. You will definately get favourable mention to anyone we know visiting Somerset and we will return to visit you again next year. Maybe we will stay with you for a night and watch Damien do the early morning flights.

Thanks once again

Andy and Tracey Edwards; 13th September 2011

Dear Cathy and Rod

Just wanted to let you know, from start to finish I had a truly wonderful experience when I visited you last month. I spent an amazing day being close to and handling the birds. The walk with the Harris Hawk in the woods was a particular high point and such a joy to see the birds so close up. The lovely food and great hospitality made us very much at home! Damien was excellent, he was so patient and explained thoroughly about all the birds.

Thank you so very much, I can't wait to come back!!
Diane & Brian Swann; 7th August 2011 

I visited your centre last Thursday, we had 4 adults and a child in our party. There was something for us all to enjoy over several hours. I would especially like to thank your falconer, his love of working with the birds was a joy to watch. He also was happy to talk to us throughout his break, while Marley (blue and gold macaw!) performed at the same time. My wife being Jamaican and having a parrot on the porch as a child, enjoyed that.

Dave Swaffer, Southsea; 15th August 2011

 
 


Contact us:
Cathy & Rod, West Lynch Farm, Bossington, Allerford, Nr Porlock,
Somerset TA24 8HJ  
House
: +44 (0) 1643 862816;   Mobile: +44 (0) 7855-323464
; exmoor.falcon@virgin.net

Bossington, Allerford Porlock Selworthy Minehead. Exmoor Somerset Devon Quantocks Taunton Exeter Bristol Bath southwest south west West country Wessex. England UK